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"Cleanness, location, safety, variety of food. Employees very welcoming! Will come to this place again!"

"Since we arrived, Mr. Abraham open the door of the vehicle and we felt right at home. EVERYONE was courteous, were ready to welcome you, offer any services and suggestions. Rooms were spotless and they offered to clean rooms or complementary waters every day. The installation is beautiful, pools the beach area, restaurants, lobby. Family oriented with games for everyone, but other pools in case you wanted to hand out with adults only. Will return for sure. "

"The room was spotless! The view was amazing! The resort is very well maintained and staff is very knowledgeable and professional! Very big thank you to Jovani who made our dinner reservations unforgettable and unique ! Also a big thank you for Jesus from the lobby bar who makes the best drinks ! Only one recommendation.. if you want to have the best room and view you have to book The Tower room!"

"Room spotless,, excellent services Mario from Caprishos wax an excellent service, it was all quality service "

"Our stay at Moon Palace Cancún was nothing short of amazing. From the moment we arrived until the day we left, we had an incredible time and enjoyed every second of the experience. ​Service & Staff ​The staff here is super friendly and consistently goes above and beyond to make you feel welcome. Every service provided was top-notch, reflecting a high standard of hospitality that made our vacation stress-free and truly special. ​Dining & Food ​If you are a food lover, this is the place to be! The food was excellent across the board—from breakfast and lunch to dinner. With 20+ restaurants on-site, there is an incredible variety and plenty of food to choose from. You could stay for a week and still not try everything! ​Cleanliness & Atmosphere ​The resort is very neat and clean, which we really appreciated. It’s clear the management takes great pride in maintaining the property, as the grounds and facilities were spotless throughout our stay. ​Final Verdict ​We had great fun and couldn't have asked for a better all-inclusive experience. I highly recommend Moon Palace Cancún to everyone looking for a perfect getaway with great food, friendly service, and a beautiful environment."

"Clean, friendly staff "

"Clean room and the staff were awesome food was also very good "

"Clean, comfort and great service"

"From Day 1 to Day 7 … Riu Palace Kukulkán staff and service was as Spectacular this year as it was last year too…!!! Excellent Food and Newness of the Facility as well as the Very Kind and Attentive Professional Staff was what keeps us coming back."