Central East Coast Florida hotels from HK$520

"The floors were semi clean- I spilt some of my water on the floor and when I wiped it the white hotel towel was brown. The room smelt of mold - it actually made me sick from how bad it was. Spoke to the GM Donna about it and she was great said she’d fully refund the whole booking. Been waiting almost a week for the refund so I called the hotel to check- I was greeted with a rude front desk lady. I don’t remember her name but she’s blonde with curly hair and an accent- very rude. She stated the manager said she’d refund the resort fees only - even tho she wasn’t apart of our conversation. I told her I’d like the GM to call me; so I get a phone call from the hotel and it’s a different manger - I believe her name was Barbara. She was rude and tried to turn it back around onto me than it was my fault that I was unhappy with my stay because I didn’t say anything about the room when I checked in at 7pm after working all day for a ONE NIGHT stay to just relax. No I didn’t feel like lugging all of my stuff to another room- I was told I’d receive a call back in regards to this situation and I have yet to receive one. "

"Place was a complete mess. Under construction and there was dirt dust, drywall crap everywhere. Continental breakfast area was closed. I certainly should have been notified of this. No towels in our room. Brien stains on bed sheets. Horrible horrible experience. I will never stay here again. Counter staff personnel seemed acceptable that I’d be very upset. They knew no customer was going to be happy but the bed sheets is not acceptable Horrible hotel"

"Yes"

"Good hotel "

"Fabulous "

"The hotel was not consistent with what I was told on the phone as far as Arrangements. The Wi-Fi was very spotty and TV kept freezing. There was no phone in the room to call for blankets or towels Etc. I was not overly happy with the room"

"In my opinion, the property has outlived itself. Yes, it's been renovated but still needs work. The bathroom sink only provided a trickle of water & the shower tub was wobbly. Would not book with them again. Also the hotel seems to attract clientele that can be very loud later at night. The room was clean but the breakfast leaves much to be desired; was not impressed. If you are on a tight budget, though, this was very affordable."

"The property is clean and in a safe location. The staff were all totally lovely. Parking was easy. However, beds are very firm, as in hard. And I wouldn’t call the pillows pillows. If a comfortable pillow is something you need for sleeping, bring your own if you can. Street noise was definitely an issue. We did have an outside room which I’m sure plays into that. Upon arrival, there was a very bad smell on our floor, but it was taken care of."

"Room never got cleaned; had to beg for coffee service refresh; only 2 of 4 elevators working cresting very long lines up and down "