搜尋海桂度假村

「Luis was our personal concierge and he was absolutely wonderful!! Muy excellente!! Thank you Luis, he helped my husband make my birthday special!!」

「Ok」

「The check in time was horrific its supposed to be at 3pm and room was not ready until 4:30. I paid extra for a luxury room and it was anything but luxury it needs to be updated. The bathroom had a bad smell all the time and door handle came off. The staff at restaurants and pool bar were excellent also the coffee shop and bar next to it were excellent service. There are issues with the ac in all the restaurants in the Royalton Splash area and buffet area, it was just too hot. Staff looks over...

「Overall is a good hotel, pretty though with s starting to look old. Food was ok nothing extraordinary. Good activities and staff overall very friendly. Major downside was ghat they insisted too much into gave us a “free private breakfast” were they want it to offer us ti be members. They dis not say it like that at first and started to call us to the room and insisting too much even after we straight foward told them we qere not interested and we wanted to enjoy out vacation they kept insisting...

「The room was clean but poorly maintained. Facilities were good. Food in the buffet and restaurants was poor.」

「Food is no good」

「Clean room, beautiful territory, delicious food and drinks. Stuff was very nice and friendly. Randy made our vacation at TRS unforgettable.」

「Friendly staff」

「Butler was useless.」

「Muy bonito hotel! Las albercas muy padres! El acceso al mar muy bonito. En general está muy bien! Pero siento que la atención no es tan buena, salvo por algunas excepciones! Hubo gente que nos atendió increíblemente bien como Félix, Eliezer y Juan C. De la barra en la alberca preferred De ahí en fuera sentí una atención regular… La comida en sus restaurantes de especialidad es muy rica Pero el buffet es malo Y su especialidad no son los mariscos También sentí que los shows y el ambiente no...