Upon entering we were impressed with the size. It is very spacious. However, an inspector came right after our arrival and there were many things missing and several things broken (it would’ve been nice if they attended to that before our visit). He was able to solve some of this immediately and other things we needed to go purchase on our own. Some things never got fixed throughout the duration. However, with a little TLC, this could be a great unit.
The worst issue for us was that the air conditioning in the master suite does not work. I repeat, it does not work. Management claims that it does, but the only reason that room stays around 72 to 74° is because the rooms around it are cooling it or if it is cool outside. The AC in the main part of the unit does work fine. In the master (which is separate), It didn’t matter whether it was on or off, it didn’t change the temperature. 72 to 74° on the fifth floor in Myrtle Beach was too hot for me to sleep so I was unable to sleep with my husband in the nice master suite during the entire stay. This ruined the romantic part of our vacation. We alerted the management (both local and Vacasa) to the fact that it wasn’t working on the very first night (Friday) we arrived and then followed up with phone calls on Monday and Tuesday, but not only did they never fix it, they also eventually claimed (after I got a bit of a run around) that it worked and threatened me that if I turned the air conditioning to low in the other unit in order to cool down the master, they would bill me. I have never had such a bad management experience in my life with a legitimate company.
I would like to add that they did change out the filter in the master AC unit. We were there when they checked the original filter and it was the dirtiest, filthiest filter I’ve ever seen and they threw it away and we didn’t even have a new filter for a few days.
So, I cannot recommend this unit in its current condition but if they decide to send an HVAC company to service the AC unit, and put a little TLC into the other small issues that I don’t have time to go into in this review, I would recommend it. The hotel that it’s in is great with many pools by the beach and an awesome location. The unit just needs a little attention from the owners and management company.