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8/10 Good
Priscilla G.
2 Aug 2025
Wonderful house but Vacasa needs to hire better cleaners
The home is beautiful, spacious, well appointed, and located in a great area. We were really looking forward to our stay and had high expectations.
However, we were disappointed to arrive and find that the home had not been adequately cleaned. The floors had not been vacuumed, there was visible urine on two of the toilet seats, and the kitchen counters had not been wiped down. Unfortunately, we spent the first hour of our vacation cleaning, which took away from the experience.
With improved attention to cleanliness, this could be a five-star property. We hope the cleaning service is addressed so future guests can fully enjoy their stay.
That said, we were disappointed to arrive and find that the home had not been adequately cleaned. The floors had not been vacuumed, there was visible urine on two of the toilet seats, and the kitchen counters had not been wiped down. Unfortunately, we spent the first hour of our vacation cleaning, which took away from the experience.
With improved attention to cleanliness, this would easily be a five-star property. We hope the cleaning service is addressed so future guests can fully enjoy what the home has to offer.