搜尋瑪雅海濱度假村

「This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room'...

「Todo excelente volveremos !」

「We had a wonderful stay at Barceló Maya Riviera with our adult children. The food was excellent, and the staff were warm, friendly, and engaging throughout our visit. We made the most of everything the resort had to offer and especially enjoyed trying the à la carte restaurants throughout the complex. Our swim-up room was a lovely, peaceful retreat where we could all relax after dinner. The service staff were fantastic, and the entertainment team kept us smiling and involved with fun...

「The perfect getaway!」

「The resort is beautiful and the staff is amazing. Everyone is so friendly and helpful. We loved our swim up room! The only thing we would change is they don’t have reservations for dinner. One night we had to wait an hour for a table. The spa was closed for remodeling, but we were still able to get massages. The property is well maintained and they are constantly cleaning which was great. Would highly recommend!!」

「The resort was amazing like always. Some new construction going on. Can’t wait to see all the new improvements on our next visit. This is one of my favorite resorts.」