This is not a Hotel, this is a hoStel. The facilities were incompatible for a family with a baby. There was no one to give information or do the check-in. The phone was incorrect on Expedia. We took a long and valuable time trying to contact someone.
We had to book another property (a real hotel) on the last minute. We asked for the cancellation of the hoStel booking and to be refunded. However, the person we could contact on the phone just ignored us. We lost a lot of money time. This was not cheap.
I want my money back!
Gabriel
於 2023 年 7 月住了 1 晚
8/10 不錯
Pär
2023年7月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Weekend i venedig
Ett bra läge, allmänt okej boende, slitet och inte modernt men okej
Pär
於 2023 年 7 月住了 2 晚
10/10 優異
Guadalupe (Boerne)
多人同遊
2023年5月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We got a 2 twin bedroom apt. w/ 1 bath. It was beautiful. Had some cracks here and there but that is to be expected since the island is mud and shifts. Beds comfortable, hot water to last 4 ladies. Kitchen equipped. There is a waterbus transport stop down the walkway so it makes it conveniant to get around by public boat transport. Resteraunts and stores close by. Safe area as well. FYI Any hotel you check into in Italy needs your passport info asap. If they dont document you are in the country they can shut down the hotel for 15 days.
Guadalupe
於 2023 年 4 月住了 4 晚
8/10 不錯
LIDIA ALEJANDRA
2022年12月30日
LIDIA ALEJANDRA
10/10 優異
Jennifer
2022年9月30日
讚好:整潔度、職員與服務和住宿狀況
Great location, only about a 3-5 minute walk from the Sant Angelo water taxi stop. A lot of up and down stairs, but the short walk made up for it. Great little location and quaint little hotel. Get ready to climb stairs! If you brought a ton of luggage, this may be difficult. The full room was perfect size just for 1-2 people with minimal luggage, very clean. Love the neighborhood! 5-15 minute walk everywhere you need, or just hop on the water taxi. Staff was very friendly. Would recommend. Only thing I wish they had was a bottle of water or two for the room, and/or a little snack for breakfast.