Kim Ma 5 Stars Hotels

"Best hotel in Hanoi. Service was a 10, Food was a 10 and the hotel is spotless clean. Special thanks to Sam and Kylie at reception. "

"房間超大，環境很舒適"

"Great hotel with magical views of Hanoi"

"The location is superb - right in the middle of the old quarter with all its charm. Walk to everything. Rooftop bar and pool was superb offering amazing skyline views. The spa waa excellent with high quality massage. The breakfast was also very good. The best part was the staff - so caring and attentive. It mase our stay very special. "

"The hotel is excellent!! Location is walking distance to the lake and the church and multiple shops and restaurants of old quarter. The staff is amazing. Lilly at the reception was extremely helpful and nice. Accommodating all of our needs and providing recommendation for an excellent restaurant and making reservation for us. Room is clean, spacious, quiet and comfortable. Breakfast is outstanding. Large variety, made to order food and fruit juices and amazing service. Loved our stay and would stay again!"

"The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay."

"If you want a luxurious place to stay in Hanoi, The Sofitel Metropole Hotel should be at the top of your list. Built in 1901, it retains echoes of the French colonial era. The service was excellent throughout; from the reception to the breakfast area, and our favourite, the pool bar! Our room was very clean, comfortable and spacious, with a smart TV that allowed us to connect to various services such as Netflix and You Tube. One minor point to note for visitors from the UK - the power point accept UK plugs without an adaptor, which is very handy indeed! This was our second visit to Hanoi. We stayed here for 7 days this trip and we were very sad to leave! Thank you to the all the staff at the Metropole; thank you Hanoi and thank you Vietnam. We will definitely be returning."

"Very nice hotel with exceptional staff. Book here if you want a nice view of the city. Only problem with this hotel was the humidity in the rooms. Rooms feel muggy and could use a humidifier to clean the air. Outside of the air quality, my room and view was amazing and clean. I would stay here again if air quality/moister is fixed. "

"This property is Amazing and a must stay destination hotel. It’s beautiful. The staff go over and above to make the experience top level. I’ll always want to stay with them "