Kempinski Hotels & Resorts Lujiazui hotels

"Service was impeccable and the property was very clean and quiet. It was exactly what I needed."

"This is the first time in this hotel and the experience was GREAT .. normally book in Jinmao building .. but staff .. make me feel like a king.. thank Anna and all the team .. you did a great job .. see you next time "

"Langham did a good job in their service, i will consider to stay there again"

"Love it "

"Excellent hotel. Extremely clean and tastefully designed. Breakfast buffet was filled with options and so vast. Try Jade on 36 bar for a good view and nice cocktails."

"Bathroom door would not close properly and was cracked at the bottom. The shower door was also not sealed properly and the ground would get wet. Otherwise it was a great hotel and the staff was very helpful."

"Very smooth check-in, Senior Guest Services Manager Bruce Li 李贺 was very friendly and helpful, offered toiletries (toothbrush, toothpaste, hair brush etc) and answered all my questions, and assigned a high floor with good view of Shanghai skyline. Westin's Sunday Brunch is very famous and location of hotel is very close and walkable to the Bund. My favorite hotel to stay in Shanghai. "

"The staffs are very professional and friendly."

"Nice place "