Seoul COEX Convention and Exhibition Center Hotels

"My wife and I really enjoyed our stay at the Westin Seoul Parnas. I have stayed at quite a few hotels in Seoul and this place had by far the friendliest staff. All of the staff I encountered spoke English very well and were not shy to use it. I very much appreciated that. The rooms were very clean and felt new. We absolutely loved the fitness center. The breakfast buffet was one of the best had. The location is very convenient being within the COEX and walking distance to a bunch of shops and restaurants. We will definitely make this our go-to hotel when visiting Seoul from now on. My only gripe is that we had a room facing the temple next door and there were mornings when the temple would ring this huge bell at 4 am. I called the front desk to inquire how often this would occur, but they said it was random and they couldn't predict it. Next time, I will request a room on the opposite side of the hotel to be as far away as possible from the temple."

"There is a convenience store in the basement. The staff is very friendly."

"Great location, great service. Happy with the restaurants as well. "

"The room itself was very nice—clean, comfortable, with excellent water pressure and a convenient location. The hotel was under renovation, but we were informed about possible noise at check-in and that was not an issue. Unfortunately, the customer service was disappointing. Our room temperature was 77°F (25°C), and when I called the front desk I was simply told to turn off the heat and open the window. A fan was only provided later after another complaint. I later became sick and tried to order room service using the tablet in the room, which listed drinks, breakfast, brunch, and desserts. When the order didn’t work, we were told the restaurant was closed due to renovations. There was no notice of this, and the tablet menu was misleading. We contacted Expedia hoping the hotel could at least suggest nearby restaurants since my husband doesn’t speak Korean, but the hotel representative was reportedly rude and only offered partial reimbursement if we checked out within 30 minutes—even though I was sick. The room and location were good, but the lack of communication and poor customer service affected our overall experience."

"The room was always clean and the staff were always responsive to our questions. I would stay there again when in Seoul. "

"Nice"

"Very good customers and room service. "

"The lady at front desk is super friendly and so nice The room is big and location is superb! For the price it’s a great hotel with big bathtub "

"Molla"