Property was immaculately clean restaurants were wonderful. They just have to work on the buffet food. It was OK. Everything else was wonderful shout out to Edy and the staff they were awesome. Especially the ones in the Coco Café. Planning on coming back with the family🤗
hanadi
於 2024 年 5 月住了 7 晚
10/10 優異
Enid (Shamong)
伴侶同遊
2024年5月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The food was great , beautiful resort, but World Cafe needs some improvement . The concierge staff and all the staff were amazing. The free shuttle to tequila tasting and playa de Carmen was great too
Enid
於 2024 年 5 月住了 5 晚
10/10 優異
Brenda
2024年5月18日
讚好:整潔度、職員與服務和住宿狀況
This was my first trip to Cancun and I loved it
Brenda
於 2024 年 5 月住了 2 晚
10/10 優異
Christopher
多人同遊
2024年5月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing people and place
Christopher
於 2024 年 4 月住了 6 晚
10/10 優異
Jacqueline Pamela
2024年5月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Na
Jacqueline Pamela
於 2024 年 5 月住了 4 晚
8/10 不錯
David Gregory
伴侶同遊
2024年5月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My husband and I stayed at this resort 5/4/2024-5/10/2024 in a preferred club room. I didn’t see any preferred benefits, so If there is an up-charge for that I wouldn’t pay again. The food was good at all of the restaurants we tried. The entertainment was good for us, but we don’t need much entertainment when we are at the beach. All of the staff that we encountered were nice.
There were a lot of weddings going on through the week, but the weddings didn’t bother us.
The one thing that needs to be talked allot more was the amount of outside noise you can hear from the room. We had a room facing the pool and you could hear loud music every afternoon and sometimes until 11PM at night. We could also hear anything that happened in the halls at all hours of the night and morning. That was with the fan going and our sound machine at the loudest setting. I don’t know if the problem was with our room, or if that is everyone’s experience.