I arrived into Miami at 3am (delayed flight), and needed place to rest my head. This was the wrong choice. I read the reviews and should have listened. I had to kill five baby and midsize roaches within a span of five hours. I tried to sleep, but I could not because I was in panic at that point. I sat in the chair, taking naps until I went to the next hotel. I kept the light on, hoping the roaches would not pop out, but I killed five. The managers are giving me a hard time receiving a refund even though the girl at the front desk told me they would process immediately, and I am not happy at all with this property.