Shangri-La Hotels and Resorts North East Division hotels

"Room was good; staff was excellent!"

"The service was amazing. "

"The room was extremely clean and the bed was very comfortable. It was nice to have a refrigerator and a location in Orchard for such a low price. . It is a great place to stay if you are spending much time in the room as the room is small and has no chair to sit on. "

"Exceptional hotel in all respects - fantastic rooms, facilities, staff, cleanliness etc. Nothing too difficult for the staff which made our stay so brilliant"

"Can't fault the service. Had self check-in issues and was in a hurry. Staff was reactive and attended to me with empathy and smiles."

"The housekeeping staff were wonderful, always friendly and helpful. Breakfast was delicious with plenty of good options."

"The staff was amazing, I asked if they could help make the trip special for my daughter’s birthday and they decorated the room with balloons, wrote happy birthday on the window, and left her some local snacks. She was thrilled! They went above and beyond. In addition it was at a great location, a great pool, and quickly let us have a late check out when our travel plans changed. "

"The room was very clean and comfortable, and the staff were friendly and helpful. Overall, I had a really pleasant stay."

"Great location and friendly staff "