First, the positives: It's right on the water, which would make it a fun place to stay in the summer. It would be a good house for a group of adults only. The beds were very comfortable. The hot tub was nice.
Now for the list of problems: Mouse droppings everywhere in the main house, including on our sheets/pillows when we arrived. We flicked them off the bed and tucked that fact away in the back recesses of our minds, not wanting it to be true. But the presence of a scurrying mouse in the kitchen a few days later caused us to pack up and leave a day early. Moving on...I came with my kids which I don't recommend. Each room is it's own suite with an entrance from the outside, meaning that each of my kids had to sleep in their own room with a locked door to the outside and no easy way to connect with each other or us (parents). This meant we needed to keep our doors unlocked at night so they could come over to our place if needed in the middle of the night. It was freezing cold outside and scary to sleep with doors unlocked. My kids struggled and it was stressful for us parents. I had no way of knowing this would be the set up from all the descriptions, pics, and video tour of this property. Third, there is no cell coverage at all and the wifi is so bad we could never use it. I was disconnected from my small business without warning and my kids could only handle so much "connection" time with us playing games and doing puzzles for days on end. We had hoped for at least one movie during this vacation, but never watched any tv or listened to our music. It's amazing how dependent we are on wifi! Supplies were spotty, the hand soap was empty in the main bathroom and there was no dishwashing detergent, something I didn't realize until needing to run my first load of dirty dishes at 8:00 at night. This caused me to begrudgingly drive the hour round trip to Safeway to buy some.
Before my trip, I emailed with questions about what kitchen supplies were available, as I was planning to cook Thanksgiving dinner for my family. Someone from Vacasa called me and told me there were NO kitchen supplies other than plates, silverware, and glasses. He said houses especially on the West coast had been removing items due to Covid. So I ended up bringing my whole kitchen: all my small appliances, pots & pans, cutting boards, serving dishes, and a bin full of utensils. When I arrived, there was a mostly stocked kitchen, so of course I was frustrated with being told something untrue and having put so much extra effort (including my partner having to drive a second car to fit everything). I also sent a complaint email after choosing to leave a day early due to the various problems, including a mouse in the kitchen and droppings everywhere. I received a generic response saying someone would contact me to make it right. I still haven't heard from anyone. I will not rent from Vacasa again.