“Lovely birthday trip and excellent stay at this hotel. They upgraded me in a luxury room on my birthday day, they are always be so attentive and willing to help you. I would highly recommend this hotel. This is one of the best choice in UK.”
“Room was really clean and spacious. Child's bed was not substantial at all. Hot weather meant room was very hot as no A/C. Only 1 small fan available which wasn't effective for a large room. Staff were welcoming, friendly and helpful. Spa was small but ok. Pool unavailable due to 'high levels' on last day of 2 nights. Didn't have breakfast there but menu looked ok. We had dinner on one of the nights and staff were great. Food arrive in good time. Quality was ok.”
“Room was clean, large and comfortable with sea view as paid for. Slight niggles which were an easy fix but remained unresolved ( we did ask) - hand wash dispenser was empty, no coat hangers in room. Air con was centrally controlled - our room was freezing, next door parents room boiling! Parking underneath very useful ( and could use next door car parks if underneath was full). Breakfast good although understaffed first morning, coffee machine needed fixing, ran out of milk for a while, food……
“Not great I'm afraid. The front desk desk staff were not welcoming- the lady on late at night when we checked in was downright rude. She ignored us and then insisted I filled out details of my car even though I wasn't using the hotel car park before giving us our keys. Ok if you need somewhere for an overnight, but I won't be returning.”
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