RIHGA Royal Hotels Kusatsu hotels

"Buffet was amazing, the staff was extremely helpful, and the onsen was a necessary after a long day of walking. Would book again"

"Spacious premium twin room, very clean throughout, friendly staff, very close to the station, excellent buffet breakfast!"

"Great location, right next to a skytrain. There is a free onsen attached with 2 hot pools, 1 cold, and a sauna which was lovely to use after a long day of walking. The front desk staff were also great, they let us check in 3 hours early since our room was ready."

"Location "

"Pretty hotel, great hospitality, nice restaurant. These days too many hotels do not have staff trained with hospitality mind but rather operate as a gate and rule keepers due to cost cut mindset. THIS hotel was full on hospitality service mind and I was very impressed their effort and sincerelity. "

"Clean rooms. Wonderfully helpful polite staff. Great location. Offer a delightful breakfast buffet. 24 hour coffee station and a complimentary sake each day. Nice soaps and toiletries. Bed was a tad hard for our liking. Pillow soft or hard selection . "

"Yes it was amazing!"

"Stayed at 3 different hotels during my trip and this one was my favorite. Nice location with just a 2-mins walk from Kyoto station. 711 is connected to the lobby. Spacious and clean room. Comfortable PJs. Nice shower with very hot water and good water pressure. Fast wifi and tons of info on the TV and the website. The only area that could be improved is the laundry room. There was no trash can, and I found some leftover trash in the washer from the previous user. The dryer also wasn’t very effective as our clothes were still wet afterward, so we had to hang them to dry in our room after. There was one light in our room that couldn't be turned off so we had to sleep with that light on every night. "

"A more upscale experience and incredibly convenient for travellers, located right inside Kyoto Station — perfect if you’re catching an early Shinkansen or arriving late. The room was spacious, spotless, and comfortable, with professional and attentive staff. The breakfast was excellent, and the cooks even made a custom soft-boiled egg on request, which was a nice touch. There are several dining options within the hotel, though they’re on the pricier side, and countless others just steps away in and around the station. A great mix of comfort, service, and unbeatable location."