墨西哥和中美洲提供礼宾服务的酒店

“酒店前台服务态度不好”

“The rooms were nice the property overall was difficult to navigate nothing was properly identified not even the restaurants. The buffets were average nothing to brag about. The pools were good but the water left a green film on our floating devices that we left them at the resort. The drinks were not consistent. Making dinner reservations on their portal was very difficult. On the positive end the staff was very nice. The concierge was very helpful. There is a lot of pool side seating and……

“This resort has the most breathtaking views I’ve ever seen. From the staff, food, room amenities and resort amenities, it was all top notch! Every worker was so helpful and our concierge, Francisco, went above and beyond for us with special gifts for our anniversary and our daughter’s high school graduation. We can not wait to return!”