「When originally booking, we were told there were not any rooms available at hotel which was hosting our test; upon finding out there were rooms, this hotel was not amendable to transferring our reservation. Which I get but could have been granted. Contact surfaces poorly maintained, made me think the whole room had not been cleaned. Breakfast was not attended to, staff not very friendly or helpful. Will think twice about staying there again if our travels take us to Gaylord again.」
改變主意預訂可免費取消的酒店
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