Riviera Maya Hotel with Pool

"Best resort we"

"Rooms were great and the staff was wonderful"

"We have been travelling to Mexico for 14 years and this resort is one of the best we have been to!We stayed in the Family Selection side.Check in-very quick as we arrived late and it was nice to have a good restaurant open.They delivered a baby crib to our room promptly.The butler service is good, sending daily lists of activities and booking the à la cartes. All the staff at this resort are top notch.The buffet food is very good (especially dinner), the à la carte restaurants are good as well (although I would skip the Asian restaurant).They have lunch on the beach which has awesome food which we got from walking over to the TRS (adults only) side by bringing a couple plates for the adults and kids to share. The drinks are good, premium alcohol with our Family Selection wristband is included and Churchills cocktail bar is awesome!There are video game rooms for the kids to keep them entertained.The resort itself is quite large (not the largest we have been to), but it only takes about 5 minutes to get to the beach or to the buffet/lobby from where we were staying in Villa 48.There are golf carts to get to restaurants at White Sands.The beach is very nice, lots of sand and an unlimited amount of beach chairs there and by the pool.It was a nice change not having to fight for chairs at 7am, the resort never felt busy and the staff said this was normal capacity.There’s very good tennis/pickleball, basketball and soccer fields.We will definitely be back some day, highly recommend!"

"The Palace Barcelo Maya is great. We've been several times and always find great staff and clean facilities."

"Room was neat and tidy, and the staff was very welcoming and accommodating."

"Property was amazing with all the wildlife. Staff were fantastic and very attentive, especially Ramon and Julio at the snack bar!!"

"I always have the BEST time at this resort. This was my 5th visit and as long as the staff keeps being wonderful, I will be back again. Special shoutout to Valerio Garcia!"

"Staff are very friendly and helpful, service is great!"

"Great rooms, very helpful staff, and transportation to the the parks was convenient and easy to use. "