「We booked a room with two queen beds, but upon arrival we were informed that no such rooms were available.
The staff programmed our key cards twice. The first set of keys did not work at all when scanned at the door. The second set showed a red light, and we then discovered that the room had already been assigned to other guests.
The staff switched us to a room with one king bed instead. Unfortunately, the sofa bed mattress was excessively soft, making it uncomfortable to sleep on, and there...
「We booked a room with two queen beds, but upon arrival we were informed that no such rooms were available.
The staff programmed our key cards twice. The first set of keys did not work at all when scanned at the door. The second set showed a red light, and we then discovered that the room had already been assigned to other guests.
The staff switched us to a room with one king bed instead. Unfortunately, the sofa bed mattress was excessively soft, making it uncomfortable to sleep on, and there...
Ben