Kim Ma 4 Stars Hotels

"Room was nice and very clean. Staff was very friendly and even upgrades us to a nicer room with a balcony! Great location in the Old Quarter. Would stay again in if Hanoi. "

"Angela were amazing! Very helpful, kind and responsive. All the hotel staff were really lovely as well and always assisted us with anything we needed. Highly recommend "

"Nice staff"

"The staff were friendly, the breakfast selection was great and we had a wonderful stay! We notified the front desk staff about a leak at the bottom of the shower door causing some flooding near the sink but they were already aware of the issue and will be making improvements in the coming weeks. Super great to hear how quickly they responded and how proactive they are. "

"Very friendly, efficient and courteous staff! Thank you!"

"We enjoyed our stay and were pleased with nearly everything. The service was exceptional, especially from Jimmi and Mia. Jimmi was a genuinely helpful and friendly presence throughout our stay, while Mia took care of all our tour arrangements, making things incredibly easy for us. The breakfast buffet offered a wide variety of options, which was a great start to each day. Overall, our trip to Hanoi was fantastic, and we are grateful for the excellent service we received. "

"The hotel is very nice and in a great location. The staff is wonderful. They are very friendly and accommodating. We thoroughly enjoyed our stay and highly recommended it. Oh and the spa was great. . "