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“The staff were so welcoming. We enjoyed our stay and would return. Highly recommend this resort.”

“We had a emergency and had to leave 3 days earlier and they would not refund our money!! Will never go back or use Expedia again!!”

“Beautiful hotel on the beach. Staffs were really nice and restaurant was amazing. One thing I enjoyed and was thoughtful, room came with beach bag, cover-up and botanical bug spray. Beds were also very comfortable.”

“This is the 5th different all inclusive resort I’ve been to in Mexico and I will never try another. The Valentin Imperial will be my new “home away from home.” Everything was perfect. The ONLY recommendation I would have is to add a few fans for light air flow in non-air conditioned restaurants.”

“Muy buen servicio y atención de todo el personal”

“The room was dirty- sheets torn, stains on linen and robes provides has holes in them. The best thing about the property is the spa. The lobby is pretty and so is the spa area but upstairs where where the rooms are hold a consistent smell of mildew. Check in staff isn't very helpful if you encounter a problem- one lady was and her name escapes me, but I made an error when booking and nobody else went out of their way to help me. I will say Rodrigo in reservations partners with the young lady to……

“We loved our stay here. So relaxing. The staff was amazing. Food and drinks were excellent. Most relaxing vacation we have ever had in 25 years.”

“SUCH A CUTE PLACE. Clean, has AC, lovely staff, amazing location- close to everything, very good pricing, has WiFi, has parking. No complaints! Will definitely come back here again. Just a heads up, “breakfast included” is just coffee/ OJ and a bread/pastry basket- everything else for a fee. Overall highly recommend.”