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Candeo Hotels Tokyo Shimbashi
3.0 star property

Hotel with a full-service spa, near Hamarikyu Gardens

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Candeo Hotels Tokyo Shimbashi

Lobby sitting area
Combined shower/bathtub, free toiletries, hair dryer, slippers
Property amenity
Property amenity
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Breakfast available
  • Spa
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
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Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Corner Twin Room for 3 adults, Non Smoking

Premium bedding, free WiFi, bed sheets

Corner Twin Room for 3 adults, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed
Premium bedding
Bidet
Hairdryer
  • 215 sq ft
  • Sleeps 5
  • 2 Single Beds

View all photos for Corner Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Corner Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 215 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Premium bedding
Bidet
Hairdryer
Private bathroom
  • 194 sq ft
  • Sleeps 4
  • 2 Single Beds

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About the area

Map
3-6-8 Shimbashi, Minato-ku, Tokyo, Tokyo, 105-0004

What's nearby

  • Hamarikyu Gardens - 12 min walk
  • Tokyo Tower - 19 min walk
  • Tokyo International Forum - 19 min walk
  • Tokyo Imperial Palace - 2 min drive
  • Shibuya Crossing - 6 min drive

Getting around

  • Uchisaiwaicho Station - 4 min walk
  • Shimbashi Station - 5 min walk
  • Tokyo (HND-Haneda) - 25 min drive

Restaurants

  • ‪すき家 - ‬1 min walk
  • ‪濃厚鶏そば 麺屋武一新橋本店 - ‬1 min walk
  • ‪魚金 2号店 - ‬1 min walk
  • ‪新橋お多幸事務所 - ‬1 min walk
  • ‪牡蠣海鮮料理 かき家 こだはる 新橋店 - ‬1 min walk

About this property

Candeo Hotels Tokyo Shimbashi

Hotel near Hamarikyu Gardens
Located close to Tokyo Tower and Tokyo Imperial Palace, Candeo Hotels Tokyo Shimbashi provides an indoor public bath (no minerals), dry cleaning/laundry services and a sauna. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and a lift
  • A vending machine, luggage storage and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 126 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • Fridges, electric kettles and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: JPY 1980 for adults and JPY 1430 for children

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Spa

  • Indoor public bath (no minerals)
  • Massages
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Slippers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately JPY 1980 for adults and from JPY 1430 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Candeo Hotels Tokyo Shimbashi Hotel
Candeo Hotels Tokyo Shimbashi Tokyo
Candeo Hotels Tokyo Shimbashi Hotel Tokyo

Frequently asked questions

Is Candeo Hotels Tokyo Shimbashi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Candeo Hotels Tokyo Shimbashi?

Check-in start time: 3 PM; check-in end time: 3:00 AM.

What time is check-out at Candeo Hotels Tokyo Shimbashi?

Checkout is at 11 AM.

Where is Candeo Hotels Tokyo Shimbashi located?

Located in Minato, this spa hotel is within 1 mi (2 km) of Hamarikyu Gardens, Tokyo Tower and Tokyo Imperial Palace. Takeshita Street and Omotesando Hills are also within 6 mi (10 km). Uchisaiwaicho Station and Shimbashi Station are within a 5-minute walk.

Candeo Hotels Tokyo Shimbashi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 550 out of 954 reviews" "
Rating 8 - Good. 305 out of 954 reviews" "
Rating 6 - Okay. 57 out of 954 reviews" "
Rating 4 - Poor. 27 out of 954 reviews" "
Rating 2 - Terrible. 15 out of 954 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. The price was very reasonable, the room was comfortable and rhe public bath was really wonderful. So relaxing after a long flight. The hotel was easily accessible from Haneda airport and I enjoyed the breakfast. Would absolutely stay here again.
Stayed 2 nights in Aug 2024

4/10 Poor

XIANGYU

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Japan for 14 days and visited six cities. The whole trip is excellent except the experience in this hotel. We booked three nights stayed there. But we change to another hotel next day.
Stayed 3 nights in Aug 2024

10/10 Excellent

yukai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, although the room is little bit small for family of 4. but we do enjoy of stay. specially it is located in the heart of Shimbashi. lots of bar and restaurant in the area. very busy and fun during the night.
Stayed 1 night in Jul 2024

6/10 Okay

Carlos Rodriguez

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel is well located, very close to Shimbashi station from where you can get a train to almost anywhere in Tokyo. But the surroundings are not appropriate for families, specially at night, where many places of adult entertainment start operations.
Stayed 6 nights in Jul 2024

10/10 Excellent

David, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and look forward to next visit
Stayed 3 nights in Jul 2024

8/10 Good

Charmaine, South San Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service are excellent. Travelled with family (14 and 11 yo kids) corner room was cramped for us no closets for our luggages. Luxurious amenities, spa, toiletries including linens and pillows. Would not recommend as family home base when in the area. Surrounded by bars but pretty much safe. Shimbashi station about 10 minute walk
Stayed 4 nights in Jun 2024

8/10 Good

Yusuke, Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Nice staff. But Shinbashi area was really dirt in Tokyo.
Stayed 4 nights in Jun 2024

10/10 Excellent

Qian, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a very convenient location，very close to Shimbashi station. There a A LOT of restaurants nearby. The breakfast buffet is amazing. Room is very clean. Staffs are nice and friendly.
Stayed 3 nights in Jun 2024

8/10 Good

edward

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The gentleman at the front desk is very unhelpful, everything is “not possible” but when the female receptionist comes then I was able to get accommodated. Next incident same thing no accommodation any other word is “not possible” until the restaurant guy step in to help then I was able to get things done.
Stayed 5 nights in Jun 2024

8/10 Good

edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the front desk gentleman is not willing to help changing room, thanks to the guy from the restaurant who step in and help me solve the situation
Stayed 2 nights in Jun 2024

10/10 Excellent

Bryce

Stayed 5 nights in Jun 2024

10/10 Excellent

Eugene J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Kent

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
My 12 yr got sick and he just wanted some fruits as he couldn’t make it to the breakfast area. Since I’ve already prepaid for breakfast, I walked in and grabbed a few pieces of fruits for my son and I got stopped half way and was told that I can’t bring any food out. Granted it’s the hotel policy but what’s a few pieces of fruits plus I’ve already prepaid for the entire breakfast? So I ended up going outside to get him breakfast but no restaurants has ‘to go’ option. I looked around for about 30-40 min then finally found 1 but you have to order thru a machine which has only Japanese. I can’t read Japanese. Finally got some help and ordered some miso soup for the sick boy but it was hell just to get take out food around the area. Had the hotel be more lenient on the breakfast policy, it won’t be such a hassle especially when you’re on vacation. I’d won’t recommend this place or area if you travel with kids.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yan Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2024

10/10 Excellent

Sadatsugu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Jeffrey Chi-Yat

Liked: Cleanliness, amenities
Noisy during night. Thin walls
Stayed 2 nights in Jun 2024

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, property conditions & facilities
All was excellent
Stayed 7 nights in May 2024

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Daisuke, Rye

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and enjoyed the spa at the 12th floor. Breakfast buffet was also nice.
Stayed 6 nights in Apr 2024

10/10 Excellent

BUNNALA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked since it was cheap. But service and amenities was amazing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Denyse

Stayed 4 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel is a bit much but a very nice hotel otherwise
Stayed 1 night in Apr 2024

8/10 Good

Xueru

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is in prime location and easy access to surrounding landmarks. Hot tube is nice and overall feel safe and quiet. However the only downside staff is not friendly and patience, we can feel that as a tourist visiting tokyo. This hotel I can easily rated 5 star if staff services meet the expectations.

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful, welcoming and friendly. Room was a twin with added bed for child however there wasn't a 3rd bed it was a window seat chaise lounge type thing which wasn't made up (maybe they thought we'd share one of the singles) The room was smell with only room to open 1 suitcase on the stand and 1 on the floor leaving no room to move around the room. Area very good for sights and transport to anywhere in the city and the airport.
Stayed 5 nights in Mar 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024