Xpu-Ha All-inclusive Hotel

"We truly enjoyed our stay. Beautiful Resort, friendly staff, everything was amazing!! We’ll definitely be back!! "

"We enjoyed our time at this Riu. Staff was helpful and kind, enjoyed the amenities and food was good. Walking distance to beach or golf carts available to take you. Loved the beach area "

"Had an amazing time!"

"Room was clean. Wish AC would go lower"

"Rooms are big, clean and nice. Staff is HORRID! My check experience was absolutely terrible. The lady checked me in was rude and barely knew any English. She had me waiting for good 20 min to finish counting her cash register. Her priorities are all messed up. Didn’t even acknowledge my arrival with an eye contact. Totally horrible. I barely understood what she said and just wanted to get away from her asap. Buffet staff are hit or miss. My last day breakfast @7 am on Friday March 27th, the host rolled her eyes cause I asked her to sit me closer to buffet due to discomfort. Place was empty anyway. When I asked her why would u do such a thing, she lied about something getting into her eye. Entertainment team tries hard but no experience at all. Bunch of kids spending more time socializing with each other rather than the guests. Food was mediocre at best. The smoothie bar at breakfast was great. Not a lot of healthy protein options. I don’t drink so I can’t judge on alcohol. Night shows are not bad. Some are good actually i.e fire show. Room service don’t pick up after midnight even though menu says otherwise. Most first are Canadian and are super nice. Beach is nonexistent. Small and full with seaweed. Smell is bad. Would I go back? Had the staff been nicer, I probably would consider. But as is, absolutely not. That rolled eye experience on my last day was horrendous. "

"A fantastic resort with tons of amenities, helpful and friendly staff and the best food. Would absolutely recommend "

"Amazing resort for families of all ages!"

"This is our third time visiting the Catalonia Royal Tulum. It’s excellent all around. The staff is professional and attentive. The food is awesome, and the rooms and physical facility are well serviced/maintained. It has one of the nicest beaches in Mexico. If you really want to relax and eliminate all sources of stress, go to the Catalonia Royal Tulum."

"The gym was good. The room was clean and the staff was always smiling and friendly."