「I asked for clean sheets on the first day, their ac is outdated and the rooms feel humid, I would never come back, some staff in the restaurant could be really rude (Luis) however some can be really kind and helpful. In general, if you look like their ideal customer, you might not get the all-star service. They really prioritize a certain kind of customer and don't treat all customers the same. The hotel itself is nice; it is an older property. The beach is very nice.」
「I asked for clean sheets on the first day, their ac is outdated and the rooms feel humid, I would never come back, some staff in the restaurant could be really rude (Luis) however some can be really kind and helpful. In general, if you look like their ideal customer, you might not get the all-star service. They really prioritize a certain kind of customer and don't treat all customers the same. The hotel itself is nice; it is an older property. The beach is very nice.」
David