Chek Lap Kok Romantic Hotel

"Spotless room. Very helpful staff. Shower needs upgrade."

"Everything was super luxury, smooth and staff were polite friendly and definitely I will go back there again. Thank you all"

"Aircon filters need replacing"

"The concierge and check-in staff were amazing, so kudos to all of them. Also, the location was great as how could you beat being right next to a mall and the view from the pool is picture perfect. I definitely recommend staying here for all and can’t wait to come back soon. "

"good"

"Very nice! But 11/18-11/21 your company messed up our reservation. Very bad"

"I would like to express my heartfelt appreciation to Manager Orez Tsang for his exceptional kindness, professionalism, and efficiency in helping us resolve a recent situation. From the beginning, he handled everything with great care, patience, and understanding. His willingness to listen and find a thoughtful solution truly made a stressful situation much easier for our family. Thanks Tiffany"

"Very nicely appointed hotel. We travelled as a family of four, and the standard room was a good size. There is also an small arcade, which the kids loved. The pool and hot tub was also excellent. Overall a very enjoyable stay, and I would highly recommend. "

"Last minute i requested pickup from airport and tbey were soo kimd to accommodate. When arrived at hotel Kathy was at the door to greet us, walked us to our room and did the entire check-in in our room, very smooth transition. Hotel is very centralized to all shopping, restaurants and MTR station 2 blocks away. Concierge staff was very helpful i providing maps and instructions on how to transport via MTR. Room was clean on the smaller side but spacious enough for 2 people. Totally recommend this hotel. I'm all about customer service and they delivered in all aspects."