坎昆南部 5 星级酒店, HK$1,666 起

“Uncomfortable Stay due to AC Issue. 1/24/25- 1/30/25 Room416 The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay. In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick. I hope management address this issue for future guests. ”

“Beautiful resort, a little on the small side. Had the oceanfront plunge pool suite. The plunge pool was the highlight of the whole resort... a perfect setting for day or night views... the resort seemed a little rushed to be open... water would leak from the shower to the washroom. The entertainment team was very subpar to what im used to... interaction with them was very minimal... quite disappointing... the schedule was constantly changed and made it difficult to figure out what was going on……

“As avid travelers, we can appreciate a great experience. This was hands down the best all-inclusive we have ever been to. Everything was spotless, the service was impeccable and the staff was super friendly: Omar, Miguel, Anturo, Joanna, Pedro, Carmen, Gabriella, to name a few. The restaurants and servers were all fantastic. Seriously didn’t have one bad meal nor one bad server. They are attentive and want to make great memories for you. Already planning to be back.”

“Spa was great and all the privileged perks made it a 5 star stay! ”

“Wonderful stay! Will come back!! Staff-standout staff! The staff works incredibly hard and makes you feel very welcomed. Tip the staff!! Food-probably the best resort food I have ever had at a hotel. So many options and food had a great quality. We loved Magna, Oregano and surprisingly Raises with their unique menu. Magna breakfast was my favorite meal! No reservations and we never had to wait to be seated for a meal Pool/Beach-it often felt like the resort was empty because there was no……

“Nice relaxing spot”