Cancun Aquaworld Hotels

"Room weren’t good but otherwise "

"relaxing and professional"

"Tudo perfeito! As pessoas, a comida, o atendimento, impecavel! Muito atenciosos e cuidadosos. O melhor hotel que já fiquei em todos os sentidos."

"The pool was a bit chilly until you got used to it. Our room was clean and replenished daily to fit our needs. "

"We loved our stay here! The rooms and facilities were well appointed and kept very clean! The employees do a wonderful job and are so friendly. The building is older but well maintained, aside from a few maintenance issues (no hot water x1 day, non flushable toilet) the room was lovely, and the small issues we had were dealt with very quickly. The beach is beautiful and there are plenty of chairs there and at the pool, but if you want good spots you have to play the towel reservation game and get up early to get them. They could use more palapas at the beach for shade. The gym is open 24/7 and is really good! Nice and cool in there and a ton of machines and equipment is in good condition. The spa was nice we did get massages, they were just OK I would not recommend the spa here they tried but the massage was lacking and not relaxing. BRING your sunscreen! The bottle was $43 USD! Ridiculously overcharge in that gift shop. if you really need something, walk 3/4 mile north down the beach to 7-11 by coco bongo and there’s also a pharmacy there . The restaurants were all very good, especially for all inclusive. Our favorite was the Italian for dinner and Azul for breakfast. The coffee shop is adorable and they have delicious snacks for those off hours in between when the restaurants are You are within a mile of downtown Cancun is you’re into the nightlife and only about 30 mins from the airport. All in all I recommend Sunscape and would return!"

"Staff were amazing! Everyone knew us by name. Food was excellent, lots of choices. Lots of activities, very clean, lots of restaurants to choose from. Only complaint was the railing going into pools was not always to edge of pool, bad knee so this would have been very helpful. Hope to return again!"

"Amazing hotel with a fantastic atmosphere! Everything was very clean, the food and service were excellent, and the staff was incredibly attentive. All the amenities were top-notch. Would definitely stay again!"

"10/10 from the moment I stepped out of the car. This was an incredible place to stay!! I highly recommend it if you’re in Cancún. The staff was outstanding, amenities were perfect, beach was incredible! Thank you to Michelle and others for making my birthday special!"

"We took 15 employees for a team building trip. We had the best time. The rooms were amazing and the staff (especially Kevin at the beach beds) was amazing. This is our second time to the resort and we will definitely be back. Nightly entertainment was a blast as well."