圖倫酒店，圖倫平住宿優惠推介

「My phone was stolen by a staff member, money was taken out of our wallet in our beach bag while on the property, and our flip flops were stolen while on the beach club property. I am currently tracking my phone from out of the country. I made multiple reports to security while at the resort and have sent multiple emails to Hyatt and secrets. I am extremely disappointed as I have not received a response, let alone resolution. The beach was also non existent and cannot be accessed due to seaweed.」

「I had a wonderful stay at Grand Sirenis! From the moment I arrived I felt like a VIP guest. The staff were incredible & always willing to help with anything I needed. Alfred was able to help book all the restaurants and Edgar was amazing!! Thank you to all the staff for making my vacation so enjoyable. The hydrotherapy & massage were fantastic (thank you Seleñe) & I loved all the pools and the lazy river. Truly a fantastic week & I hope to come back one day!」

「I was disappointed with the Preferred Club experience at Dreams Tulum. We paid extra for Preferred Club, but the resort was undergoing renovations and several of the amenities we expected were unavailable. There was only one Preferred Club bar on the beach, open from 10 a.m. to 5 p.m., and on some days it was closed due to inspections. The other Preferred Club bar/lounge was closed because of renovations. For the additional price we paid, I don’t feel the Preferred Club experience was worth...

「Las instalaciones del hotel en general muy bien respecto de la comida y bebidas no eran proporcionales en calidad y sabor con su costo, tienen que mejorar mucho. El spa es lo mejor del hotel 100% recomendable.」

「El hotel es bonito, las habitaciones limpias, el personal muy amable En una de las habitaciones que reserve si tuve problemas pero nada grave, el frigobar no enfriaba correctamente, la tv se veía borrosa y tuvimos problemas con el aire acondicionado, se filtro bastante agua del techo afortunadamente fue en la última noche, pero los de mantenimiento acudieron casi de inmediato a solucionarlo.」

「Very disappointed with our stay. This resort did not meet the expectations of an all-inclusive vacation. The front desk and management were not accommodating and constantly tried to nickel-and-dime guests. Our A/C didn’t work, and we were told we could move rooms only if we paid extra. We requested two queen beds but were only offered two doubles or one king. The room had ants in the bed, the bathroom was extremely small, and there was little to no privacy because the shower/changing area faced...

「Food was amazing and so many options. As well the staff are great. Room was always kept spotless.」

「晚上的餐厅不容易订位置，太少位置了。」

「I loved EVERYTHING」

「I loved the hotel and service they provided. Although from the moment I checked in - I was told I would be in a different room which sort of upset me - they offered us a welcome mimosa and then told me we would be in a different room which made me happier and they told us we would be moved to the original room by day 2 of our stay. On day 3, we were moved to another room which was honestly better because the AC in the 2nd room did not work as well. They use WhatsApp to communicate and meet your...

「Good」

「Amazing experience」

「Todo increíble muy bonito hotel y personal súper atento」