河内西湖水上乐园附近酒店

“New and friendly hotel ”

“English and services were really good.”

“購物跟飲食非常方便”

“Great location close to west lake, wonderful way to stay im Hanoi. We felt close to the life of the city, all the amenities and not in the middle of the tourism chaos of the french quarter. Apartment was perfect and clean, lots of space. The security man was very sweet and helpful and always around to say hi ”

“Good”

“Easy to find. It is off the main road and onto alley way. You can access short cuts from multiple side streets. Place is immaculate clean tidy has everything you need. Close to cafes, minimart some restaurants. Things to note….when you book you need to contact them. Don’t wait for instructions to be sent to you. Contact through whats app. Because there is a gate and to get in then there is a code and to enter your room is different code and to get out of the gate is another code. You get the……

“As someone working remotely full-time, I really appreciated how home-like this place is. Washing machine, drying area, full kitchen, and plenty of light. Much more practical than most hotels I stayed in Hanoi. ”

“Good place to stay. The price is really good for the space you get. I extended my stay.”

“泳池很大，又有單車借用，可供環西湖遊覽，很棒的體驗。gym房也不錯，還有乒乓球室，但美中不足是無空調。提供穿梭巴士到舊城區，但班次略嫌疏落。早餐也豐富美味。房間超大，備有廚房，設備齊全。極力推薦。”

“服務態度很好”

“非常糟糕的一天，首先是櫃檯沒有人，電話溝通後等了大概15分鐘，再來是房間居然有窗戶沒有窗簾，而這件房間在二樓；晚上九點了，在床頭正上方的冷氣壞掉了，而且結露滴水，得等一個小時維修，要求換房一直說沒有房間，等到我另外訂房要求退費又說有房間了？！櫃檯很辛苦，主要是一直不在現場的主管太糟糕，不願意立刻為房客解決問題。補充過程中是越南朋友在現場協助溝通，所以不是語言的問題。”

“訂房遇到了一些狀況，非常滿意前台服務人員的全力協助，房間很乾淨，整體入住體驗非常好”

“great location and great room. The staff were thoughtful , they prepared for me anniversary setting up in my room. I loved the stay here. They also have another propery named Westlake Pearl. I stayed both and I would give another review”

“服務好，環境好，設施好，WiFi 很好”

“客房乾淨 設備齊全 服務人員親切有禮”

“職員很熱情，服務態度很好！”

“房間乾淨，整齊 前台人員非常有禮貌”

“My wife and I enjoyed our stay at this location. Very quiet and peaceful area which allows for a peaceful and relaxing evening. I was very impressed with the contactless checkin. Everything was communicated clearly through text by staff which made the checking in process very smooth. We loved how the place had your very own washer/dryer set up as this allowed us to donour own laundry without having to pay antyhing for it. Detergent was also provided which was very convenient for us. My only……

“新しいためかとても清潔で、部屋にレンジと洗濯機がついていて最高に快適でした。フロントの方もとっても親切でした。次回ハノイに来ることがあったらまた必ずここを選びます。 ネックはシャワーの水圧が弱いところと、旧市街からまあまあ離れていること（タクシーで20分程度、Grabで600円近くかかります）でもとっても静かです。”

“The place is charming and clean”