Tokyu Hotels Nagawa hotels

"My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing. "

"GREAT HOTEL GREAT LOCATION GREAT PEOPLE JUST PERFECT"

"Hotel is clean, comfortable with convenient to access to public transport. The onsen was very nice... a wonderful way to relax at the end of the day. Staff was pleasant."

"Nice hotel, friendly and very helpful staff. Hotel is very close to the beautiful Matsumoto Castle. Further walk to the station (about 15 minutes), and to restaurants, but overall I liked it."

"Very easy to stay there. Smooth experience. Rooms are neat, clean and quiet. My only wish is that Japanese hotels gave a separate bed sheet instead of only a futon. We get too hot and prefer a single sheet."

"the room is clean, and it's convenience for transportation."

"Helpful staff and comfortable and clean room."

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"Great location close to station, restaurants, shopping street AND not least, Matsumoto castle. Room very compact. All inch of space functional. Great size bathroom, powerful shower n washing products. Offer free sample of soup or ice cream... bring it on! Slept like a log."