「Avoid this place like the plague! I booked this place a month in advance. Called the property to make sure my check-in would go smoothly. They confirmed my booking from hotel.com and I’ll get instruction for check-in 24 hours before my stay. The day I arrived in Hanoi to I had called the property several times to get instructions for the check-in process. They never answered until hours later. Asked me for pictures of our passports for check-in process. Sent them to the property. After I sent...
「Avoid this place like the plague! I booked this place a month in advance. Called the property to make sure my check-in would go smoothly. They confirmed my booking from hotel.com and I’ll get instruction for check-in 24 hours before my stay. The day I arrived in Hanoi to I had called the property several times to get instructions for the check-in process. They never answered until hours later. Asked me for pictures of our passports for check-in process. Sent them to the property. After I sent...