Melia Hanoi hotels

"Excellent location 5-7 minutes from Ho Hoan Lake in the old quarters. Small hotel with 5 star service,breakfast buffet was super good and the staff very service minded with good English skills.Easy check in/out,reception desk very friendly and helpful."

"jimmy is very polite and helpful! He helped us figure out options for activities in Hanoi and he let us keep some of our stuff at the hotel while we went to hai long bay, so we didn't have to drag our big suitcases with us. The room was nice and we enjoyed our stay! :)"

"👌"

"My wife and I were greeted at the door, the customer service only increased from there. We were both pleasantly surprised with the hotel, the best place we stayed at by FAR! Would recommend to anyone that would listen, this hotel is great the property is well kept, the service is absolutely amazing, this hotel will do anything to meet and exceed your requests! 5 stars, 10/10, would definitely stay here again! "

"Love the poolside bar, room was really nice. Comfortable! Great customer service from the staff at the restaurant. One of the best breakfast selections I had during the trip. "

"This hotel was such a pleasant surprise . They were excellent .Very efficient. Loved the rooftop lounge. Great morning buffet. A Huge thunder storm and lightening storm came while we were there. They even sent us away with a lunch and coffee. "

"Perfect. Service: perfect. Comfort: perfect"

"I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to very busy tourist areas or sites. "

"The hotel is located in the old quarter of the city surrounded by small shops and restaurants. It is very convenient to walk around to explore the old city. The staff are very friendly and sweet to help me with tourism and shopping. My room is very clean and comfortable with unique classical styles. The breakfast is delicious. I recommend this hotel to my friends who are looking for hotels in Hanoi for vacation."