RIHGA Royal Hotels Central Tokyo hotels

"Very clean and exceptional service."

"We had a very pleasant 4 days stay at KoKo Ginza hotel. Hotel responded quickly to our pre-arrival questions, the staff was pleasant on arrival, the amenities were great and the room was clean. There are some great shopping options within walking distance and the area has great restaurants. The hotel is clean and well maintained. We were shocked with how small the room was but it is expected of Japan. "

"Really friendly staff, cleaning team extremely thorough, nice bar. Could do with more washing machines, the the wallpaper in my room was starting to come off the wall (not in a damp way, more that it’s been there a while). I have no bought that will be fixed asap."

"Love this property! I’ve been to Japan twice and each time I stay here. It close to trains and convenient stores. Walking distance to Harajuku. I would recommend this property! "

"One particular gentleman working as Bellman was extremely helpful to help me print some important documents. I hope he is recognized by his management for going out of his way to support customers with special requests. "

"Super clean and in a central area in shinjuku. The area directly behind the 711 on the property often is dirty and littered with people sleeping in the street. That being said, it still felt very safe"

"Overall my experience was nice, the only complaint i can muster is that i felt one pillow felt a bit too hard for my liking, there was also a loose hanger, i believe for the shoe horn that was loose. In my opinion minor things and didn't ruin my enjoyment of my stay."

"I definitely recommend this hotel if you want to stay in Ginza! The train stations were literally on every corner. Good restaurants and shopping were also all walkable distances from the hotel. The room itself is pretty small but by Japan standards it may actually be quite spacious. I recommend this for the location of the hotel and cleanliness of the hotel."

"Good location but surroundings area are dirty "