Excellence Resorts Gulf Coast of Mexico hotels

"Old hotel "

"I liked everything, the waiters are very welcoming, the recreation team, cleaning staff are all very attentive"

"Todo muy encantador "

"Our stay at the Riu Palace Peninsula it was simply unforgettable.The service and the kindness of all the staff were exceptional, and the hotel itself is beautiful, offering every comfort you could wish for. We would like to give a special thank you to Violeta, the Public Relations Manager, for her attention and warmth. The buffer offering great variety and the specialty restaurants are truly outstanding. Without a doubt, choosing to celebrate my birthday there was the best decision. It was also our first visit to Mexico, and I'm certain it won't be the last. s simply "

"Very nice staff "

"The party vibe is great!"

"Wonderful perfect price spoke fire service "

"amazing customer service. very clean and safe "

"We encountered issues with our door key not functioning properly. When we approached the front desk for assistance, the attendant was rude and informed us that the problem was caused by keeping our key card too close to our phone. Subsequently, maintenance came to our room but could not get the key to work either. As a solution, they had to access the room next to ours and climb over the wall to reach our patio in order to unlock the door from the inside."