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“During my stay we endured Hurricane Melissa. Due to the circumstances I was unable to enjoy majority of the amenities offered. I appreciate the staff for making sure everyone was safe during this time and also putting our safety before their own families. Would love to go back during a different season to get the full experience.”

“Excellent staff”

“We were there the weekend before the hurricane hit Jamaica. The resort was amazing, the staff was amazing, the butlers Richardo and Thorniel were amazing, the life guards at the water park treated us like family. The bartenders were top notch and made great drinks. Shoutout to O’Shea. The food was the best I ever had and I’ve been to many AI resorts. Jamaica didn’t disappoint and we will be back. ”

“Staff was lovely. I enjoyed room service and food. The spa was lovely.”

“The staff was wonderful ”

“Every head must bow, every tongue must confess: The Secrets wild orchid is the best all inclusive in Jamaica. This Hotel is perfection, they did suck a good Job taking care of all the guest during the Hurricane Melissa. ”

“Yes”

“We truly enjoyed our stay at the Hyatt Zilara, although we cut it a day short due to Hurricane Melissa. This was my first trip to Jamaica. The staff was friendly and customer-centric and the views of the beach and ocean were beautiful! Only dined at the buffett for breakfast and lunch (Choicez) but breakfast was soooo good. The Italian restaurant was our favorite specialty restaurant and our server, Ashonie I think his name was, gave five-star service! He was the sweetest and fulfilled every……

“Expectional stay. They were wonderful during the recent hurricane. 5 stars and more ”

“This resort was very nice. Staff were so nice ”

“Everything ”

“自助餐厅员工服务态度很不好脸很臭”

“It was excellent ”

“Clean, great service, and food was amazing!”