Francisco Uh May 3 Stars Hotels

"The staff and location of Alaya is what makes this property an amazing stay. Stefan from the front desk was very friendly and helpful. He guided us through the best tourist spots, dining options and accommodated all of our requests making us feel like VIPs. The yoga and soundbath session was also extremely relaxing! Thank you -Santosh K."

"This place is perfect for an adult only hotel! It’s quiet, spacious and aesthetically pleasing. If you’re looking for a quiet getaway with one of your best friends or significant other this place is perfect. We stayed in the Grand Villa and it was breathtaking!"

"Excellent property!! They have a new swimming pool facing the ocean with a bar. Great location, right at the party zone. Easy access to restaurants and parties. You will definitely hear the music at night though. "

"The reviews are correct for this hotel. Everything is awesome…everything except the prices. Tulum is not a cheap place and this hotel is one of the most expensive. The only thing I would not do again is dealing with customer service to get a cab. Their price was with 100$ more for both ways, take from the airport Jungle taxi is better. . Overall the property is really gorgeous, nice people we would go again there."

"Beach access great staff will return "

"Loved the beach front property. Wish there was more lighting in the room. Along with a tv & full lengthmirror"

"Excellent location close to great restaurants and easy to get on the roads to beach and out of town!"

"Second time in this hotel, soon to be third time. Love this place. Perfect location, the staff are amazing!!! Best hotel in Tulum "

"Perfect! The staff was friendly and made us feel very welcome. Will definitely stay again!"

"I just loved this hotel so much. Staff was SO kind, helpful, and accommodating in every way. I cannot wait to come back. Great for solo travel, and close to some great restaurants including their own. Cannot recommend enough - absolutely loved it ! thank you "

"Seriously the BEST place to stay!!"

"Lovely hotel with an amazing rooftop pool!"

"I really enjoyed my stay. I came by myself and I would most definitely stay again. Service was great. Perfect if your goal for your stay is to just relax. My one and only issue with this hotel is there was no iron and there were minimal food options for dinner. Other than that, wonderful stay "

"Coolest location ever. I will probably stay here from now on when visiting tulum. It was perfect "

"This was an amazing stay! We enjoyed the porch area and mini fridge. The fridge was stocked with a great lager. Simple, clean, beautiful. A weekend was not long enough!"

"Nice place"

"Loved the vibe, the ocean view from our room. The staff was lovely Highly recommend "

"Right on the beach. Beautiful landscape and friendly staff. Only thing is no coffee in the rooms and restaurant did not open till 8, but usually could get coffee by 7am. A short bike ride to Tulum ruins. "

"This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn't like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost]. "

"Nice location with direct access to the beach. Pretty calm despite being in a middle of vibrant activities"