“Awesome customer service by Arturo and his team members Miguel and kitchen staff, cleaning staff.Food service very healthy and on point. Kitchen staff did everything to make us pleasant. Swimming pool team fantastic job with maintenance. Overall the best place for quiet time and very attentive. The place is fully covered with cool vibes. Highly recommend this place. We are coming back again with 7 friends next year. ”
“Awesome customer service by Arturo and his team members Miguel and kitchen staff, cleaning staff.Food service very healthy and on point. Kitchen staff did everything to make us pleasant. Swimming pool team fantastic job with maintenance. Overall the best place for quiet time and very attentive. The place is fully covered with cool vibes. Highly recommend this place. We are coming back again with 7 friends next year. ”
“Me gustó que sea muy natural, te conectas con la naturaleza y muy relajante, recomendable ir con pareja y llevar tus propios alimentos para preparar!”
“Me gustó que sea muy natural, te conectas con la naturaleza y muy relajante, recomendable ir con pareja y llevar tus propios alimentos para preparar!”
“This gem of a place is absolutely heaven. It was above and beyond our expectations. The place is beautiful, right on the water with the perfect view and vibe. The food is unbelievable and the staff is incredible, they all made us feel so welcomed and took care of everything we needed. We will definitely come back.”
“This gem of a place is absolutely heaven. It was above and beyond our expectations. The place is beautiful, right on the water with the perfect view and vibe. The food is unbelievable and the staff is incredible, they all made us feel so welcomed and took care of everything we needed. We will definitely come back.”
“This is not representative of what I expected of a Hilton. The hardware is decent but the software is terrible. The hotel logistics was a mess, design and layout poor, service mediocre at best. Examples include the very very infrequent cars that travel between your hotel room and the main lobby where most of the facilities and restaurants were. Toilets in the common area were extremely dirty with pee on the toilet seat at most times. Although it was all inclusive, they do not serve alcoholic……
“This is not representative of what I expected of a Hilton. The hardware is decent but the software is terrible. The hotel logistics was a mess, design and layout poor, service mediocre at best. Examples include the very very infrequent cars that travel between your hotel room and the main lobby where most of the facilities and restaurants were. Toilets in the common area were extremely dirty with pee on the toilet seat at most times. Although it was all inclusive, they do not serve alcoholic……
“Hotel muy tranquilo. Lo único que no me gustó que el desayuno estuvo muy light, sin opciones para cambiar una bebida por otra y el mesero no te ofrece refill de café. Nos tocó café frío y muy cargado. El precio fue alto en relación a lo que incluye”
“Hotel muy tranquilo. Lo único que no me gustó que el desayuno estuvo muy light, sin opciones para cambiar una bebida por otra y el mesero no te ofrece refill de café. Nos tocó café frío y muy cargado. El precio fue alto en relación a lo que incluye”
“We sincerely enjoyed our stay at the Bespoke. The property was beautifully located with an amazing stretch of beach with access to the reef for snorkeling. The restaurant had a wide selection of really delicious options for breakfast, lunch and dinner. The entire staff was extremely friendly, courteous and very attentive. I would highly recommend the Bespoke in Tulum. ”
“We sincerely enjoyed our stay at the Bespoke. The property was beautifully located with an amazing stretch of beach with access to the reef for snorkeling. The restaurant had a wide selection of really delicious options for breakfast, lunch and dinner. The entire staff was extremely friendly, courteous and very attentive. I would highly recommend the Bespoke in Tulum. ”
“The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good.”
“The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good.”
“El primer día un ligero inconveniente por falta de meseros y comunicación, expuse mi desacuerdo en recepción, y de ahí en adelante todo cambió y el servicio fue excepcional. Gracias a la Directora del complejo por darnos varios detalles en la habitación, los cuales nos encantaron a mi pareja y a mi. Mil gracias ”
“El primer día un ligero inconveniente por falta de meseros y comunicación, expuse mi desacuerdo en recepción, y de ahí en adelante todo cambió y el servicio fue excepcional. Gracias a la Directora del complejo por darnos varios detalles en la habitación, los cuales nos encantaron a mi pareja y a mi. Mil gracias ”