Rhombus International Hotels Group Hang Hau hotels

"The property is in a good location, close to everything, this is the best point to attract me to go back to the same hotel next time. The shower head was leaking from the hose and we told the front desk but it wasn’t fixed until we checked out. The front desk reception lady was not very polite and impatient when I called to let her know our shower gel is running out, she ask me to call the house keeping office for that, and thank god they came to give us a new bottle."

"The service, the location, and hotel staffs are the reason we stay here every time we visit HK. This was our third visit. However, the breakfast can be better. Even though we paid for the breakfast during our stay, we did not eat the breakfast at the hotel because of the quality of breakfast. Please improve the variety and quality, in particular, daily variety. We are so bored to eat the same food everyday. "

"Good place and clean."

"Great location. Friendly and helpful FOH and Housekeeping. Room is clean and comfortable."

"Very cute and friendly staff!"

"Hotel was in a great location, 400m from the subway. The room was a good size for a family of 4! The gym was ok also."

"Such a relaxing resort! Staff is amazing and the amenities are great and super clean "

"Great hotel and location "

"Truly enjoyed our five day stay at the Royal Plaza. Rare service gems in hospitality made our moments memorable. Greetings at curbside matched the super friendly bag attendants. Check-in by Catherine was gracious and impeccable. Manager Terry went above and beyond to bring us an unforgettable moment to start our stay. He listened to my concern and moved our room without hesitation. We were impressed by his highly coordinated team working to relocate us for our stay. Facilities engineering should be applauded for their responsiveness and cleanliness. Minor toilet issue was resolved within 15 minutes upon contact. Contactless key cover for room door was found on the floor and repaired immediately. Super convenient hotel located above MTR station and MOKO mall. Gym, sauna (dry and steam), swimming pool, and hot tub makes the Royal Plaza a highly recommended stay in the future for family and friends. No laundry on premise, but Sunshine Laundry Service is affordable and nearby."