“The Staff was amazing and super helpful. Alfonso in the World Cafe was amazing and remebered our names and preferences from the first day we met. Luisa in the preferred club was super helpful with multiple requests we had and made us feel very welcome.”
“There was not much food options. We opted for A la Carta and we were advise that no reservation was required however when we reach at the restaurant they advise us that they now required reservation and was roll out the day after we checked in. They mentioned advise was sent but we didn't receive any notification on the app nor email”
“The staff was great. The only issue we experienced was the day before our departure they did not clean our rooms or refill our amenities or the soaps and shampoo.”
“We had a wonderful stay at Barceló! Everything was great, from the delicious dinners to the drinks and service at the bars. The resort was beautiful, and the staff made our experience enjoyable.
The only thing to note is that the beach area in front of the resort has some rocks, so water shoes are helpful. However, if you take a short walk to the next resort, the beach is absolutely beautiful with a much smoother sandy area and perfect for enjoying the ocean.
Overall, we had a great vacation……
“The lobby staff was extremely slow. The wrist door key didn’t work. The El Dorado restaurant waiter was telling us what we should or shouldn’t eat. Brought one piece of cake and ice cream and told us to share. We had to make him bring a second dessert.”
“Staff is very friendly and helpful . What I like about this resort is that whatever room you choose you will have an amazing view of the beach and every room will have a deep tub in the balcony . View is amazing. 24hours room service ! Whether you are hungry and the restaurant is close you can still order room service ! Thank you Unico for giving us the best experience.”
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