Pan Pacific Hotels & Resorts Yamato hotels

"The hotel is conveniently located in the airport at Terminal 3. The staff is friendly and very helpful for checking in and out. The room was clean and comfortable. The beds are a little firmer than we are used to but are comfortable enough. We were there for one night so it was good. We will stay again in the future due to the convenience of the location at the airport."

"Had a great stay at the Shinjuku Prince Hotel. Vlery convenient, only 2-3 blocks tto the train station. Walkable to restaurants and shopping. There are shops and restaurants in the ssme building. Rooftop restaurant has great views. Located in the Golden Gai area. This area is good for nightlife. The hotel was very nice & clean. The rooms are small as most are in Japan, but functional as I had what I needed. Recommend couples and damilies to upgrade to the larger rooms for walking space. The staff was very nice and polite, most spoke English. The staff even accomodated a very late check out due to a delayed flight and kept my luggage for a few hours while I enjoyed the last few hours of the area. I recommend this hotel and would stay again! Thank you for the great experience."

"This hotel is in the center of the Shibuya Scramble Crossing. The location is amazing for sites and transport (Shibuya Station connects to the hotel). You’re minutes away from Takeshita Street and Shinjuku. We thoroughly enjoyed our stay here. While the area is insanely busy, the hotel is surprisingly quiet. The views are incredible and the breakfast buffet is delicious (the buffet has Japanese and Western dishes and is on the 25th floor with lovely views as far as the eye can see). The hotel rooms are on the smaller side and the bathrooms are a little dated and small (they remind me of cruise ship bathrooms but ours had a bathtub). All in all, though, we truly enjoyed our stay here. The hotel lobby is on the 5th floor of the Shibuya Smart City building; we had a hard time finding the entrance from where the taxi dropped us off on the side street. The basement floor of the building is a grocery store where the displays are works of art and the ground/first floor is entirely dedicated to sweets. Think of large department store jewelry and make up display counters filled with the most decadent sweets. Shibuya is full of places to eat. "

"An Incredibles stay. The staff were extremely friendly and very proficient in English for that matter. They were also very patient with my broken Japanese. I felt right at home even after taking a tumble outside. We went to the front desk upon entry and the staff saw my knee, came back and helped me disinfect and bandage my cut - incredible service. The location is excellent, and the building is beautiful extremely tall."

"Very good location "

"Very nice hotel with SPA"

"Easy access to the station "

"The rooms are bigger than normal Tokyo hotels. Staff speaks good English."

"Great place"