坎昆酒店區酒店住宿推介

「员工非常好」

「Customer Service was excellent, the wait staff and bartenders were some of the friendly people we have encountered during any stays in Mexico. Our room was always cleaned and restocked within a short time frame. The ocean view was great and the pool was beautiful and very well maintained. The grounds/gardens were beautiful. The only downfall was the food, the speciality restaurants were not that good at all. The buffet was a great morning place to eat but you had to be careful about the food...

「只是设施有一点点旧，其他都不错。再一个就是酒店大堂里那些拉着你让你听课的有点烦」

「Uncomfortable Stay due to AC Issue. 1/24/25- 1/30/25 Room416 The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay. In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick. I hope management address this issue for future guests. 」

「Beachfront was beautiful, and you are not alone when you need transportation off the resort.」

「酒店位置好，景色宜人」

「Overall, the service was good, but the hotel safe couldn't be opened on the last two days. I asked the staff three times, and they made me wait in the room the whole time without solving the problem, wasting a whole day of my vacation. When I spoke to the manager, he was extremely rude and showed no remorse.」

「不错的酒店」

「Family friendly, more kids activities.」