Occidental Playa del Carmen Hotels

A beach with palm trees, lounge chairs, and a hammock.

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Our top choices for Playa del Carmen Occidental

An aerial view of a resort with a central circular pool, surrounded by palm trees and a beach area.

1. Occidental at Xcaret Destination - All Inclusive

Playa del Carmen

Tracy

HK$2,319 total

includes taxes & fees

8 Nov - 9 Nov

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Top Playa del Carmen Hotel Reviews

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

10/10 Excellent

"Wonderful very clean, food was delicious, staff were very friendly"

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

10/10 Excellent

"Came back here with my wife for our 5 year anniversary! Originally was Hilton now it’s Hyatt. The hotel personal is always extremely friendly and helpful. The beach is basically non existent (we knew that it wasn’t great from our first visit, so we didn’t care) but now it’s completely washed away. So if you are looking for a beach property this one isn’t the one. On the other hand you can walk over to the hotel next door and the beach was decent there so if you don’t mind walking less than a minute over to the other side it’s fine. But they should update the pictures online to not confuse first time visitors! Also room service changed from our last visit. They charge a flat $10 fee every time you order food to your room which was new from last time. Overall very satisfied with our stay. For the price you receive great customer service and a luxury hotel experience! Night entertainment was good. Food was amazing, especially the buffet restaurant “SPICE” by far was our favorite, compared to the other restaurants. Get the freshly made tacos, you won’t regret!! Thank you Hyatt for your great service and making our anniversary getaway special! Highly recommend!"

Grand Sunset Princess - All Inclusive

10/10 Excellent

"This a great place to be staff are amazing all bars and restaurants are super nice but few people made my time my stay pleasant and welcome Abraham the bartender is a great man and super nice always caring about all his customers , Pedro the sever was amazing as well super attentive, Enrique at the sport bar 5 avenue her is number one at that bar 💪 and to end the lifeguard Nelson I was impressed on his work and his disciple at work all this staff are the best and make this place wonderful , love to come back soon , I’m sure many of the staff might remember me , I left a good part of me and they all left a great impresión on what customer service is all about ."