Playa del Carmen 5 Stars Hotels

"Everything was very clean - endless activities to take part in. The staff went well above and beyond to ensure our stay was amazing."

"Great spot for the whole family! Kids club for 3-4 years old along with one for 5-10 year olds. Water park is great for all ages Buffet has limited options but the rest of the food was fantastic The shows were less than great but the older kids do get to take part in one of them which was cute"

"The all inclusive , is not all inclusive, if you want a reservation for restaurant is not much availability, they reserve for the platinum members, same with good drinks, and great food. You have to pay extra. "

"Property is beautiful, so many things to do. Service is great food and drinks also great. Is a green facility on a preserved area. My only concern is that from all 20 pools that the facility has no one is climatized or heated. Depending on the time of the year of your visit especially if traveling with small children this might be a n issue. I believe that for the 5star hotel category at least they should provide this service in one or two of the pools to have options. Another downside is even though they have more than 20 restaurants including 2 buffets some of them for dinner required reservations. When we arrived a lot of the reservations were taken. You have to make those in advance prior arrival. "

"All in all very good hotel. Staff very respectful. Food perfect. Pools were all good. Make sure to find and reserve pool seats first thing in the morning otherwise you may not find the spot near your room building. "

"Staff was friendly. Room is renovated but poor renovation finishes. Buffet food had lots of options but food was okay. Bars had premium alcohol. Restaurants that needed reservations were beautifully renovated. Food was okay. Beach had seafood. Pool was nice. Property was big, was getting at least 10000 steps daily. "

"Best place ever "

"No chairs at the main pool seem like everyone claims them early in the morning. We ended up going to the other side and enjoying foam party. "

"Amazing resort with multiple pool and dining options. Staff goes out of their way to make you feel welcomed. The room at Jungala was huge and extremely clean."