预订图卢姆酒店宾馆住宿限时优惠

“Staff was kind, all places very clean. Food options were excellent.”

“I was disappointed as this is advertised as a beach front hotel. Tjis is on the beach however it isn't accessible, and the seaweed was a big issue this season which isn't the hotel's fault but it did impact the stay and any time at the beach was unpleasant because of the piles and smell. My main complaint is the constant hustling done by staff. It starts as a guise to ask about your stay and turns into are you interested in membership. This happened daily and multiple times a day. Too much……

“The hotel is decent, but not amazing. The positives: - Food was good at the French, Japanese and Steakhouse - we enjoyed the gym - pool options were good The negatives: - Room was ok, but shower was luke-warm throughout the stay (maintenance never resolved it) - time-share pitch at check in - water was not replenished in the room (we left a tip…!) - Property was noisy 2 of 3 nights with events (loud music until after 10pm) - Spa service was ok, but seriously overpriced - the staff was very……

“Beautiful place to be.. been on the middle of junge was beautiful!”

“The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum.……

“Great property. Enough beach and pool chairs. Room was well thought out, great view of ocean. Steamer in room instead of iron was a nice touch. Alcohol was too shelf and drinks were amazing. We are at all the restaurants for dinner. No problem if you tried to eat before 7. Loved no reservations. Great stay, would go back in a heartbeat.”

“Best stay!!! Loved the staff , loved the vibe!! Unfortunately i did go when the seaweed was at its fullest but i already knew so we planned to go to a cenote beach club and a lagoon and was amazing. Food is absolutely delicious at Tago and they have a Sushi restaurant there too that I highly recommend. Such an oasis and tranquility. Rooms were gorgeous and the vegetation around was so beautiful. Highly recommend this place, definitely will be coming back!!”

“Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely.”

“The website and reviews are completely different then when I stayed there. The bedding, sheets, towels, robes, everything had stains on it. The building is really run down, structural damage, cracks in the walls. The bathroom shower is gross. It flooded water was running out the shower into where the toilet is. The beach is completely useless so many rocks no where to sit and relax. I cant tell you when the water has ever been changed in any of the pools they have. Especially the ones in the……

“The hotel has a welcoming infrastructure in every way, the staff is very professional and they make the stay an unforgettable experience”

“非常理想的度假别墅”

“Did not meet expectations or the price”

“We stayed on the main floor and it feels like it’s our own house on the beach. Luckily no one was around so it feels very nice and private. The 3 bedrooms with their own bathrooms were wonderful for layout and the common rooms of kitchen/living room and dining room were great for all of us to spend time together. The beach view was wonderful but the sargassum just ruined the experience as we couldn’t use the beach at all as there was so much weeds on shore and in water despite the staff hauling……