圖倫酒店 | 熱門圖倫住宿限時優惠每晚可低至 HK$334

「The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum....

「The property is beautiful and the food and spa were amazing. We upgraded and got access to a special restaurant, the sauna, steam room and hot tub in the spa every day. It was beautiful! Juan and Jose the bellmen were very helpful and Alan at check in was great! Angeles at the buffet was so sweet and the entire staff made sure I had a great birthday!」

「The staff here are very friendly and helpful, which sets the tone for the whole experience. Its a well designed artistic place, worth checking out . The entire grounds is like a small village, and they offer massage, a full restaurant, beautiful lounge areas.」

「Excelente lugar para descansar y relajarse. 」

「I absolutely loved this hotel, the pool, the architecture, it was pretty, very clean, the staff was amazing, and helpful. Thank you!」

「Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely.」

「The hotel has a welcoming infrastructure in every way, the staff is very professional and they make the stay an unforgettable experience」

「近公园，但是我没时间去了。房间设施不错，就是缺少水杯。服务态度好，非常有特色，但是这么热的天气没有空调，开风扇吹风又头疼，关掉又热，而且有蚊子、蚂蚁，我没睡好觉啊！」

「The rooms were clean and beautiful, the design was very Zen and comfortable, everything we needed was there and the staff were ready to help at a moments notice, the food was incredible, with so many options, and service so fast, the beach and sand was awesome although we were there in the seaweed season, the heated plunge pool in our balcony was wonderful, and the location was perfect」

「The website and reviews are completely different then when I stayed there. The bedding, sheets, towels, robes, everything had stains on it. The building is really run down, structural damage, cracks in the walls. The bathroom shower is gross. It flooded water was running out the shower into where the toilet is. The beach is completely useless so many rocks no where to sit and relax. I cant tell you when the water has ever been changed in any of the pools they have. Especially the ones in the...

「非常理想的度假别墅」

「酒店很漂亮，沙滩很棒。就是洗澡水也是咸水」

「Buon pomeriggio, vorrei segnalare l'ottima location ma sto ancora aspettando di ricevere indietro un oggetto di grande valore affettivo. Mi è stato comunicato di averlo ritrovato ma ho chiesto più e più volte di riaverlo indietro a mie spese senza esito. Trovo questo comportamento inaccettabile e vorrei una risposta in merito. Si tratta di un oggetto di piccole dimensioni e vorrei una risposta in merito alla spedizione.」

「I had a wonderful experience at this hotel. The property was clean, comfortable, and well-maintained, but what truly made my stay exceptional was the outstanding service. A special thank you to Beatriz at the front desk, who went above and beyond to make me feel welcome. She was friendly, professional, attentive, and always willing to help with a smile. Her excellent customer service made a lasting impression and truly enhanced my stay. I highly recommend this hotel and look forward to...

「I was disappointed as this is advertised as a beach front hotel. Tjis is on the beach however it isn't accessible, and the seaweed was a big issue this season which isn't the hotel's fault but it did impact the stay and any time at the beach was unpleasant because of the piles and smell. My main complaint is the constant hustling done by staff. It starts as a guise to ask about your stay and turns into are you interested in membership. This happened daily and multiple times a day. Too much...

「I stayed at Unico with a large group of family members. There were 14 of us total. We all had an amazing time an Unico. Firstly, we were assigned a host named Luis and he was awesome! He checked in with me every morning to see if I needed anything and to make reservations at any of the restaurants. We chatted through WhatsApp messenger which made everything easy. He also booked massages for us and hair appointments. The staff at the pool were also great! Shot out to Alberto, Antonio, and...

「We loved the hotel's location in the National Park and on the beach. The restaurant was delicious, the staff were helpful, everything was great. We loved the free breakfast! They gave us bikes to use and we were able to visit other hotels for dinner each night and feel safe doing so. We walked to the ruins and took the electric shuttles. The only things we'd have changed was to have the bar and/or restaurant open later so we could grab apps or drinks in the evenings. We were also quite confused...