Cancun Caracol Beach Hotels

"Every staff member was friendly and helpful. Resort was beautiful and peaceful. Food was good. We truly enjoyed our stay!"

"Room was amazing and our Butler Miguel was beyond stellar. All Turquoize staff were incredible"

"Beautiful property with great view and large pool area. Easy beachfront front access property with lounge chairs and towel service. Great villa with hotel service, daily cleaning with replenshing of toiletries with the facility of a villa with own kitchen. Restaurant, bar and store within villa.."

"Staff was nice esp. Beatriz, the housekeeper. Special mention to Eliseo, from the restaurant, who gave me the papaya I requested on 12/27 when I couldn’t find it on Elements Buffet Restaurant. Other waiters like Fernando(Jaime), Ricardo and Edival were so friendly and accommodating. The place was so clean and bed was comfy. It is a walking distance to shopping malls. The restaurants serve good food but you need reservation to most restaurants except the Elements Buffet Restaurant. Food in Elements were good but because I have been to RIU, Warwick Hotel and Moon Palace, I would say their food is very limited. The good thing is they can prepare the food according to your request, like no salt, no pepper, etc. Also, they are open for long hours. There was Free Room Service and they are so quick, within 10-15 minutes, it was delivered to my room on Xmas Day. We couldn’t close the shower door but when I requested a repair it was done so quickly. Entertainment was all night during our stay. My 2 daughter(24) and special son(22) enjoyed it. We will come back to this place! "

"Wherever we went the staff were so attentive, pleasant, friendly, respectful, and always made sure our needs were taken care of."

"Excellent lication"

"Everything was good "

"Excellent beach! "

"Food was great all around. Many options so never got tired of the choices. Overall great. Only some downsides: bed was not the most comfortable, resort credits were not what we thought that would be and having to get up extra early to claim chairs by the pool. "