预订蓬塔卡纳酒店宾馆住宿限时优惠

“Everyone was pleasant and helpful. Beautiful resort from the minute you arrive. The food was amazing , the drinks were good ! Resort was relaxing but had a little bit of fun. Would definitely stay again.”

“Good ”

“The rooms were great. Highly recommend the preferred rooms if you can swing it. Gets you access to the preferred dining for the buffet, nice rooms, upgraded room amenities, access to the preferred pool (which is really nice!) and more. Anyie, Jensy, and Jefry were the absolute best, but everyone was great! Tipping a couple bucks here and there goes a long way.”

“Very good ”

“I like everything”

“My shower didn’t have a door so my floor was completely wet. Room didn’t have any wash cloths upon arrival. Bed was uncomfortable. Staff past the front desk were rude and dismissive. No one seems to speak English here. Food selection and taste was horrible. Cheap alcohol used in drinks. House keeping kept attempting to barge in the room. I requested late check out and the phone was constantly ringing between the bell boys and front desk. Very annoyed. Didn’t get breakfast because by the time we……

“Swimming pools are large and clean”

“There are too few food varieties, the supply is very slow, and the quantity is very small, almost every day”

“Food options great, huge resort, a lot of things to do. Female staff could have been nicer, guest services wasn’t that helpful.”

“It would’ve helped if they had some kind of laundry facility”

“Es un excelente y maravilloso lugar, pero creo que ya es tiempo de dar un refresh a las habitaciones del area vieja.”

“Food is no good”

“This property is an excellent choice for a niece vacation with the family .”

“I will never stay at this property again. Not only were several staff members incredibly rude and/ or dismissive but an excursion booked via the hotel resulted in my belongings being stolen by one of the employees conducting the excursion. I can track my things to see where they are and I keep getting ignored or told lies. Now there’s nothing anyone can do. There were two women who were extremely helpful and did their best to assist when my room kept losing power. Everyone else should not be……

“Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella……